FREQUENTLY ASKED QUESTIONS
In Which area you need help?
Seeking professional help with your financial need?
How quickly can I get a loan approved?
✅ Same-day approval for payday loans & microloans (if applied before 3 PM).
✅ 24–48 hours for personal/business loans.
✅ 7–14 days for home/vehicle loans (due to property checks).
✅ 24–48 hours for personal/business loans.
✅ 7–14 days for home/vehicle loans (due to property checks).
What’s the minimum income requirement?
R2,000/month for microloans.
R5,000/month for personal loans.
R15,000/month for home loans (or R8,000 with a co-signer).
R5,000/month for personal loans.
R15,000/month for home loans (or R8,000 with a co-signer).
Can I apply with bad credit?
✔ Yes! We assess:
Current income (not just credit score).
Bank statements showing consistent cash flow.
Collateral (for secured loans).
Current income (not just credit score).
Bank statements showing consistent cash flow.
Collateral (for secured loans).
What documents do I need?
📄 For Individuals:
SA ID
3 months’ bank statements
Latest payslip/proof of income
📄 For Businesses:
CIPC registration
6–12 months’ bank statements
Financial statements (if available)
SA ID
3 months’ bank statements
Latest payslip/proof of income
📄 For Businesses:
CIPC registration
6–12 months’ bank statements
Financial statements (if available)
Are your loans NCR compliant?
✔ Yes! We’re registered with the National Credit Regulator (NCR). All fees/interest rates follow SA lending laws.
How do repayments work?
Auto-debit from your bank account monthly.
EFT/cash deposits at major retailers (Shoprite, PEP).
Early repayment? No penalties (save on interest!).
EFT/cash deposits at major retailers (Shoprite, PEP).
Early repayment? No penalties (save on interest!).
What if I miss a payment?
🔹 1–7 days late: R50–R100 admin fee.
🔹 30+ days late: Restructuring options (avoid default).
🔹 We’ll contact you first—no hidden blacklisting.
🔹 30+ days late: Restructuring options (avoid default).
🔹 We’ll contact you first—no hidden blacklisting.
Can I consolidate existing debts?
✔ Yes! Roll multiple debts (store accounts, payday loans) into one lower-interest loan.
💡 Example: Save up to 40% on total repayments.
💡 Example: Save up to 40% on total repayments.
Do you offer loans to pensioners/grant recipients?
✔ Yes! SASSA, UIF, and pension income qualify for:
Microloans (R500–R15,000).
Personal loans (up to R50,000).
Microloans (R500–R15,000).
Personal loans (up to R50,000).
How are interest rates calculated?
Prime + margin (e.g., Prime + 3% = ~5.5% p.a.).
Fixed vs. variable rates (choose during application).
Fixed vs. variable rates (choose during application).
Is collateral required?
Unsecured loans: No collateral (microloans/personal loans).
Secured loans: Asset-backed (vehicles/property for lower rates).
Secured loans: Asset-backed (vehicles/property for lower rates).